Juniati Sinaga

Conversation Angel   :           Good morning. Please have a seat. Juniati  :           Good morning, thank you miss. Angel   :           So, your name is Melissa right? Juniati  :           Yes miss Angel   :           I am Angel, the head of human resource department in this company. Juniati  :           Nice to meet you miss. Angel   :           Are you ready for the job interview? Juniati  :           Yes, I am ready for the job interview miss. Angel   :           How do you...

                                                          KIND OF BUSINESS LETTER 1. Order Letters Order letters are sent by consumers or businesses to a manufacturer, retailer or wholesaler to order goods or services. These letters must contain specific information such as model number, name of the product, the quantity desired and expected price. Payment is sometimes included with the letter. 2. Complaint Letters The words and tone you choose to use in a letter complaining to a business may be the deciding factor on whether your complaint is satisfied. Be direct but tactful and always use a professional tone if you want the company to listen to you. 3. Adjustment Letters An adjustment letter is normally sent in response to a claim or complaint. If the adjustment is in the customer’s favor, begin the letter with that news. I...